Skip to content

Team and roles

You manage the team in the panel, under Team.

RoleWhat they can do
Administratoreverything, including company settings, payroll and deleting accounts
Managermanages clients, team and schedule; no company settings
Staffworks within their own scope — depending on the subtype
Clientsees only their own data

One person can hold several subtypes at once:

  • trainer — runs clients, training plans and sessions,
  • dietitian — runs meal plans,
  • front desk — operates the kiosk, check-in and sales,
  • instructor — runs group classes.

The subtype decides what a person sees and where they land after signing in. Someone with only the front desk subtype goes straight to the kiosk, bypassing the panel.

Team → Add: first name, last name, email, role and subtypes. The staff member gets an invitation and signs in with a one-time code, exactly like a client.

A trainer sees only the clients assigned to them. Managers and administrators see everyone. This is not a setting — it is how data isolation works, and it cannot be loosened from the panel.

Companies are separated from each other at the level of every row in the database. If someone works at two companies, they have two separate staff accounts and switch between them.

Delete anonymises the personal data and closes the account. That person’s future sessions are cancelled automatically, and clients get their credits back.

Contracts stay — payroll records are subject to their own retention periods.