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Building the work schedule

You build the schedule in the panel, under Schedule. It is a work plan and a time record at the same time — two things usually counted separately.

Every staff member has recurring availability: the days and hours they normally work, with a validity period. It is the skeleton the concrete shifts come from.

A shift carries two sets of hours:

HoursMeaning
Plannedwhat the schedule said
Actualwhat actually happened

Keeping them apart is deliberate. The schedule says who was due in; the record says who came and when they left. Payroll counts from the actual, not from the plan.

A shift has a status and needs approval before it enters the monthly settlement.

Leave, sick leave and unpaid absence are filed separately, with an approval flow. An approved absence shows in the schedule and drops out of availability, so the calendar won’t offer a slot during it.

SurfaceScope
Panelbuilding and approving, whole-team view
Trainer app (More → Work schedule)preview of your own upcoming shifts
Front desk kioskpreview of your own shifts, icon in the header

Editing lives in the panel only. Building a schedule needs a view of the team’s whole week, while on the move you need the answer to one question: when is my next shift.